FAQs
FAQ
How do I place my order?
Simply choose the product and click “Add to Cart”. Follow the checkout steps to complete your order.
Once your order is confirmed, we will process it and notify you when it has shipped.
How long does it take to ship my order?
Orders are usually processed and shipped within 5–10 business days.
International shipping may take an additional 1–2 weeks depending on the destination.
My tracking number isn’t working. What should I do?
Tracking information can take 1–2 days to update in the carrier system.
If the tracking still doesn’t work after a few days, please contact the carrier or reach out to our customer support for help.
What if my order is late?
If your order has not arrived within 20 business days (for international orders), please contact our support team and we will assist you.
What payment methods do you accept?
We accept PayPal, Google Pay, and Apple Pay.
When will my card be charged?
Your payment is processed immediately after your order is successfully placed.
Is my personal information secure?
Yes. We use SSL encryption to protect your payment and personal information during checkout.
Your payment details are used only to complete the transaction and are not stored on our site.
